Channel IP Portal
Managed print services
Customer sign in

Get support

Tell us the machine and what it's doing, and we'll take it from there. You don't need a portal account to log a fault with us.

Email
support@channelip.com.au
Hours
Mon–Fri, 8am–5pm AEST

What to have ready

It saves a round trip if you can tell us:

  • The serial number — on the sticker, or on the QR code label
  • Which site or venue the machine is at
  • What it's doing, and any error code on the screen
  • Whether it's stopped completely or still usable